Frequently Asked Questions
Everything you need to know about shopping at Express.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns can be initiated through our online portal or at any physical Express location.
Do you offer international shipping?
Yes, Express ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel an order within 30 minutes of placement by visiting your account dashboard.